Terms & Conditions
Last Updated: 19 September 2026
Welcome to CellToPhone. These Terms & Conditions govern your access to and use of https://celltophone.com/ and any purchase, enquiry or wholesale transaction made through our website, WhatsApp, email or other communication channels associated with CellToPhone.
By accessing this website or placing an order with us, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order.
1. About CellToPhone
CellToPhone is engaged in the wholesale supply of mobile accessories, including mobile back covers, chargers, cables, screen protection products, batteries, earphones and other mobile-accessory products.
Our website is primarily intended for **mobile shop owners, retailers, wholesalers, distributors, online sellers, resellers and other business buyers**.
Product availability, models, colours, designs, specifications, prices and wholesale terms may vary depending on stock and supplier availability.
2. Wholesale Orders
CellToPhone primarily deals in wholesale and bulk orders.
The minimum order quantity may vary by product or category. Where applicable, the minimum wholesale order requirement will be communicated on the relevant product page, catalogue, quotation or directly by our sales team.
For products where a minimum quantity is specified, customers are expected to meet that requirement before an order can be confirmed.
Wholesale enquiries may be made through our website, WhatsApp or other available communication channels.
3. Product Information
We make reasonable efforts to provide accurate product names, descriptions, photographs, model compatibility information, colours and specifications.
However:
- Product images may differ slightly from the actual product because of photography, lighting, screen settings or manufacturing variations.
- Colours and printed designs may vary slightly between batches.
- Product availability can change without prior notice.
- Compatibility should be checked carefully before placing an order.
- Some products may be available only for selected mobile models.
- Product specifications may change due to manufacturer or supplier updates.
A product shown on the website does not guarantee that the same model, colour or quantity will remain available until the order is confirmed.
4. Prices and Wholesale Rates
Prices displayed on the website, catalogue or communicated by our team may change without prior notice.
Wholesale prices may depend on:
- Quantity ordered
- Product model
- Product type
- Current stock
- Supplier pricing
- Shipping requirements
- Applicable taxes or other charges
The final price applicable to an order will be confirmed before the order is processed.
Where applicable, taxes and shipping charges may be additional unless specifically stated otherwise.
5. Order Confirmation
Submitting an enquiry, adding products to the cart or communicating an order request does not automatically guarantee acceptance of the order.
An order becomes confirmed only after CellToPhone verifies the product availability, quantity, price and other applicable order details.
We reserve the right to refuse, cancel or modify an order where:
- The requested product is unavailable.
- There is an incorrect price or product listing.
- The requested quantity cannot be supplied.
- Required payment is not received.
- There is a genuine technical or administrative error.
- The order information provided by the customer is incomplete or incorrect.
If an order is cancelled after payment has been received, any eligible refund will be handled according to the applicable refund terms and circumstances of the order.
6. Payment
Payment must be made through the payment method communicated or made available by CellToPhone.
Customers are responsible for providing accurate payment and billing information.
An order may not be dispatched until the required payment has been successfully received and verified.
Customers should not send payment to any person or account claiming to represent CellToPhone unless the payment details have been verified through our official communication channels.
7. Shipping and Delivery
We may ship orders to locations within India and, where available, to international destinations.
Shipping charges, delivery timelines and available shipping methods may vary depending on:
- Destination
- Order size and weight
- Shipping company
- Service availability
- Domestic or international shipment
- Customs or regulatory requirements
Delivery estimates are indicative and are not guaranteed unless expressly confirmed in writing.
Once an order has been handed over to the shipping or courier service, delays caused by the courier, transportation disruptions, weather, customs, government restrictions or other circumstances outside our reasonable control may affect delivery.
Customers are responsible for providing a complete and accurate shipping address and contact details.
8. International Orders
International customers are responsible for providing accurate shipping and recipient information.
For international shipments, customs duties, import taxes, local charges, clearance fees or other destination-country charges may apply.
Unless specifically agreed otherwise, such charges are the responsibility of the buyer.
Customers should check the import requirements of their country before placing an international order.
CellToPhone cannot guarantee that every product can be imported into every country.
9. Inspection of Goods
Wholesale buyers should inspect the shipment and products as soon as reasonably possible after delivery.
If products are received damaged, incorrect or materially different from the confirmed order, the buyer should contact CellToPhone promptly and provide relevant order details and supporting photographs or video where requested.
Failure to report an issue within a reasonable period may make it difficult for us to verify the condition of the shipment.
10. Returns, Replacement and Damaged Products
Because CellToPhone primarily supplies products on a wholesale basis, returns and replacements are subject to the applicable product and order terms.
A return or replacement is not automatically available simply because a buyer changes their mind, does not require the product, or is unable to sell the product.
Where an item is eligible for replacement because of a verified manufacturing defect, incorrect product supplied by CellToPhone or transit damage attributable to the shipment, the customer must provide the required evidence within the applicable reporting period.
Before returning any product, customers must contact CellToPhone and obtain confirmation or instructions.
Products returned without prior approval may not be accepted.
The condition of the product, packaging, quantity, nature of the issue and other relevant circumstances may be considered when determining eligibility.
11. Product Compatibility
Customers are responsible for checking the compatibility of products with their intended mobile-phone models before confirming an order.
This is particularly important for mobile covers, screen protectors, chargers, cables and model-specific accessories.
CellToPhone is not responsible for compatibility issues resulting from incorrect model selection or incomplete information supplied by the customer.
12. Stock Availability
We try to maintain accurate stock information, but stock can change quickly, particularly for wholesale products.
A product may become unavailable between the time it is viewed on the website and the time an order is confirmed.
Where an ordered product becomes unavailable, CellToPhone may offer an alternative, adjust the quantity or cancel the affected portion of the order, subject to the circumstances.
13. Website Content and Accuracy
We make reasonable efforts to keep the website information accurate and updated.
However, CellToPhone does not guarantee that every piece of website content will always be complete, current or free from typographical, technical or pricing errors.
We reserve the right to correct errors, update product information and make changes to the website without prior notice.
14. Website Availability
We aim to keep the website available and functioning properly, but continuous or uninterrupted availability cannot be guaranteed.
The website may occasionally be unavailable because of:
- Maintenance
- Hosting or server problems
- Software updates
- Network problems
- Security issues
- Technical failures
- Circumstances outside our reasonable control
Temporary unavailability does not create an obligation to compensate users for any loss arising from the interruption.
15. Intellectual Property
Unless otherwise stated, the content available on this website, including text, product descriptions, graphics, logos, photographs, page designs and other materials, belongs to CellToPhone or is used with appropriate permission.
You may not reproduce, copy, modify, publish, distribute, sell or commercially exploit website content without prior written permission, except where permitted by applicable law.
16. Prohibited Use
You agree not to use the website:
- For unlawful purposes.
- To attempt unauthorised access to the website or its systems.
- To interfere with website operation or security.
- To introduce malicious code, malware or harmful material.
- To copy or scrape website content for unauthorised commercial use.
- To submit false, misleading or fraudulent information.
- To impersonate another person or business.
- In a manner that could damage CellToPhone, its website, customers or business operations.
17. Third-Party Services and Links
The website may contain links, payment services, communication tools, courier services or other third-party services.
Third-party services are governed by their respective terms and policies.
CellToPhone is not responsible for the availability, content, security or independent policies of third-party websites or services.
18. WhatsApp and Electronic Communication
Customers may communicate with CellToPhone through WhatsApp, email, telephone or other electronic communication methods.
By contacting us through these channels, you agree that we may use the information provided by you to respond to your enquiry, process an order, provide order-related communication and carry out legitimate business activities in accordance with applicable law and our Privacy Policy.
Electronic communications may be used for order confirmations, quotations, shipping updates, support and other transaction-related purposes.
19. Privacy and Personal Information
CellToPhone may collect and process information required to operate the website, respond to enquiries, process orders, arrange delivery, provide customer support and comply with applicable legal obligations.
Personal information will be handled in accordance with our **Privacy Policy** and applicable Indian data-protection requirements.
For information about how personal data is collected, used and protected, please refer to our Privacy Policy.
20. Limitation of Liability
To the extent permitted by applicable law, CellToPhone will not be responsible for indirect, incidental, special or consequential losses arising from the use of the website or products, including losses resulting from business interruption, loss of profits or loss of anticipated business opportunities.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.
21. Force Majeure
CellToPhone will not be responsible for delays or failure to perform an obligation where the delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, fire, flood, epidemic, war, civil disturbance, government restrictions, strikes, transportation disruption, courier failures, internet or infrastructure failures, supplier disruptions or other unforeseen events.
22. Fraud Prevention and Order Verification
CellToPhone may verify customer information, order details, payment information or delivery details where reasonably necessary to prevent fraud, errors or unauthorised transactions.
We may delay, refuse or cancel an order where there are reasonable grounds to suspect fraudulent activity or misuse of the website.
23. Changes to These Terms
CellToPhone may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Customers should review the current version before placing future orders.
24. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of **India**.
Subject to applicable law, disputes arising from transactions with CellToPhone shall be subject to the jurisdiction of the competent courts having jurisdiction over the location of CellToPhone’s principal place of business.
25. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by applicable law.
26. Entire Agreement
These Terms & Conditions, together with the applicable Privacy Policy, Shipping Policy, Return/Replacement Policy and any specific written order terms communicated by CellToPhone, constitute the applicable terms governing the use of the website and transactions with CellToPhone, subject to applicable law.
Where specific written terms are expressly agreed for a particular order, those terms may apply to that order to the extent they are consistent with applicable law.
27. Contact Us
For wholesale enquiries, order-related questions, product information or support, please contact CellToPhone through the contact details published on our website.
Website: https://celltophone.com/
Business: CellToPhone
Business Type: Wholesale Mobile Accessories Supplier
Primary Customers: Mobile Shop Owners, Retailers, Wholesalers, Distributors, Online Sellers and Resellers
For wholesale enquiries, you may also use the “Get Wholesale Catalog on WhatsApp” option available on our website.
By using the CellToPhone website or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them, subject to applicable law.